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Store Policies


Thank you for your interest in LUMEN. Please note the following: 

All sales are final

We do not offer refunds or exchanges for products or gift cards

Reward points have no cash value and may not be transferred or combined

If you are not an appropriate candidate for the item you have purchased, the purchase amount may be applied to another available LUMEN product.  

Should you have any questions or concerns, please contact us at (843) 781-6672.